FAQ

Default solution folder, feel free to edit or delete it.

How do I connect Outlook and Sharepoint Calendars?
To share information between a SharePoint Calendar and Outlook, users will need to establish a connection between the SharePoint Calendar and Outlook. Onc...
Fri, Oct 5, 2018 10:05 AM
How do I set up OneDrive?
 Setting Up OneDrive 1. Open OneDrive 2. Enter your WCU email address and click Setup. 3. When prompted, enter your WCU password and click Sig...
Fri, Oct 5, 2018 10:05 AM
Set the Default Audio Device
1. Click on the sound volume icon in the system tray. 2. Click on the up arrow in the sound flyout. 3. Choose the desired audio device ...
Wed, Feb 27, 2019 3:32 PM
I work for WCU. How do I reset my password?
Please follow these instructions to reset your forgotten or unknown password: This password recovery process allows you to use a previously configured mul...
Fri, Oct 23, 2020 10:25 AM
I'm a student. How do I reset my password?
Note: This process will reset the password for all online accounts that are tied to your student account. If you are having trouble with MFA (not getting, o...
Mon, Jul 31, 2023 5:08 PM
Name Change
Login to the Indigo Student Portal Indigo Portal Login Click Forms under Administrative Services on the left hand side of the page. Click Name Change...
Thu, Apr 1, 2021 9:39 AM
MFA, Multi-factor Authentication Codes/App Not Accessible
If you are unable to log in because the authenticator you previously set up on your mobile device is no longer functioning because you uninstalled the app a...
Mon, Jan 10, 2022 8:53 AM