Note: This process will reset the password for all online accounts that are tied to your student account.

To reset the password of your student account, please complete the following:

  • Visit OneLogin at
  • Choose "Forgot Password".
  • Enter your WCU student email address. Be mindful that our usernames use (first initial)(last name)(student ID). For me, the address would look like 
  • Choose "Email" for authentication factor.
  • Check the personal email account that you provided to WCU when you applied as a student.
  • Use the link and follow the instructions presented to set your preferred password. If we do not have your personal email address on file, you will be required to provide verification of your identity to allow our staff members to set your personal email address in our system. 

After successfully resetting your password, please allow 15 minutes before attempting a login. When ready, head over to OneLoginLet us know if you have any further trouble!